Chai Chai orders are delivered within Lithuania and internationally. Orders are normally prepared for dispatch within 1–2 business days after payment confirmation.

Orders over EUR 50 qualify for free delivery within Lithuania.

Delivery to a Parcel Locker

You can have your order delivered to a selected Omniva or DPD parcel locker / parcel terminal in Lithuania.

Delivery fee: EUR 3.00
Delivery time: usually 2–5 business days.

The final delivery fee and available delivery options are displayed at checkout.

Courier Delivery

Your order can be delivered by courier to your specified address anywhere in Lithuania.

Delivery fee: EUR 5.50
Delivery time: usually 2–5 business days.

The final delivery fee is displayed at checkout.

Pick-up at the Chai Chai Store

You can collect your order free of charge from our store:

Chai Chai – Outlet Park
Verkių g. 31C, Vilnius
OUTLET PARK, Entrance A

Pick-up: free of charge
Preparation time: usually 1–3 business days.

We will notify you when your order is ready for collection. Please do not come to collect your order until you have received confirmation that it is ready.

Pick-up in Trakai

You can also collect your order free of charge at:

Gedimino g. 18B, Trakai, Lithuania

Pick-up: free of charge
Preparation time: usually 1–3 business days.

We will arrange a collection time with you. Please do not come to collect your order until you have received confirmation that it is ready.

International Delivery

Chai Chai orders can also be shipped internationally. Available destinations, delivery methods, estimated delivery times and charges are displayed at checkout once you select your delivery country.

International delivery times depend on the destination country and the selected delivery method.

For deliveries to countries where import duties, taxes or other charges may apply, these may be payable by the recipient in accordance with the regulations of the destination country.

Important Information

During holiday periods, promotional campaigns or periods of high order volumes, order preparation and delivery may take longer than usual.

If unforeseen circumstances prevent us from dispatching your order within the usual timeframe, we will contact you using the contact details provided with your order.